We work closely with a handful of clients, often over many years. It takes time to really understand a system and the people who rely on it, and that's where we do our best work.
ista UK
We've worked with ista UK over four years to progressively uplift MinuteView, a real-time energy insight tool serving multiple markets in 9 locales.
It's now one of their key commercial products, adopted by ista Corporate. We integrated it with their internal Kubernetes platform, brought it through a top security audit, and put the foundations in place to support it as a long-term enterprise system.
The Open University
We worked with the Open University over many years supporting the delivery of self-serve digital services to ~200,000 students per year.
Our flagship project was uplifting a collection of microsites into a centralised Help Centre, along with an accessible web form framework, web chat and a comprehensive set of design tools, templates, components and usage guidance.
We’ve worked a lot with web accessibility and always felt the spreadsheet style reports were difficult to follow for developers and unwelcoming to management.
We created these web-based reports (complete with dark mode) to address this and make the whole process quicker and easier for everyone.
Graticule
Sometimes it’s just useful to talk things through with someone who’s seen similar situations before.
No pitch, just a conversation. We’ll talk things through and see where we can help.